On the plus side, the social is nice. Purchasing tracks is easier. Overall use of the system is good. Videos play faster and in wide screen. Overall it’s a solid platform that does exactly what it says it will do.

On the down side, it is not as machine agnostic as I would like. (i.e. it only works on Windows) The interface is hard to navigate when you have a very large music collection like mine. Navigating while driving is close to impossible but something I could get used to. The software lacks major search functionality and there are not enough people in the Social that I want to share with to make me keep it open. Playlists are clunky and a complete lack of rating system makes smart playlists a joke. I also just don’t like how it won’t play with other software to manage my podcasts and other things.

Now for the best part. A week after I have registered the device, I get my first “Welcome to Zune” e-mail. This is the guide I should have had on day one telling me how to use the software to it’s advantage. Just this week I have gotten part 2 of that e-mail and part 3 comes next week. This is a complete fail on Microsoft’s part by keeping usability information from the customer. It only makes me want to use the software less and less.

I am not going to get rid of the device for some time and give it more of a test run. My lack of time with the device is a big deterant and I have gotten away from using the iPod as well. It may be that my need for a portable player is gone and I just need something to store my music which the Zune does very well. But in time I know the lack of scroll wheel will get me then I will look to upgrade. Maybe after the Apple announcements on Sept 9th.

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